1. Data Protection at a Glance The protection of personal data is of utmost importance to TeNo GmbH. The following statement provides an overview of what happens to personal data when this website is visited. Personal data is any data that can be used to personally identify an individual.

2. Responsible entity The responsible entity for data processing on this website is: TeNo GmbH Sachsenstraße 12 D-75177 Pforzheim Email: info@teno.de

3. Data collection on the website Data processing is carried out partly through visits to the website (technical log data) and partly through active input from users (e.g. in the ordering process or contact form).

Website hosting: This website is hosted by the Shopify e-commerce platform (Shopify International Limited, Ireland). For content display and security purposes, information such as IP address, browser type, and time of access is automatically collected in server log files.

Contract processing: When you place an order, data such as name, address, email address, and payment details are collected. This data is necessary for the performance of the purchase contract in accordance with Article 6(1)(b) GDPR.

4. Payment Service Providers All payments are processed via external service providers. The necessary data is transmitted to the respective provider to complete the payment.

● Shopify Payments / Stripe: Payment processing is handled by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

● Klarna: If you select the "buy now, pay later" option, your data will be transmitted to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna may conduct identity and credit checks.

● PayPal: The transaction is processed via PayPal (Europe) S.à rl et Cie, SCA, 22–24 Boulevard Royal, L-2449 Luxembourg.

5. Cookies This website uses cookies. These are small text files that are stored on your device. Some are technically necessary (session cookies), while others are used to analyze user behavior in order to optimize the shop. You can manage your consent to non-essential cookies via the cookie banner that appears on your first visit.

6. Data Subject Rights The following rights exist with regard to the processed data:

● Right to information about the stored data.

● Right to rectification, blocking or erasure.

● Right to restriction of processing.

● Right to data portability.

● Right to lodge a complaint with a competent supervisory authority.

7. Data Security To secure data transmission, SSL or TLS encryption is used. An encrypted connection is recognizable by the browser's address bar ("https://").