After receiving the goods, you have a period of 14 days to inspect the items at your leisure.
If a piece of jewelry doesn't fit or you don't like it, it can be returned (except for already existing ones).
Individually engraved items) should be returned to us along with the invoice.
Please indicate on the return slip which pieces of jewelry are being returned.
become.

Only unworn items without signs of wear and in their original condition will be accepted.
Original packaging returned.

It is recommended to send the package as an insured parcel (e.g., registered mail or parcel with insurance).
to submit a shipment tracking request to be protected in case of loss.
The buyer shall bear the direct costs of the return shipment.

Return address: TeNo GmbH Sachsenstraße 12 D-75177 Pforzheim

Refund : After receipt and inspection of the return, the corresponding refund will be issued.
The amount will be automatically credited to the payment method originally used for the purchase.
refunded.